2. Categories of cookies we use
| Category | Purpose | Examples |
|---|---|---|
| Strictly necessary | Required to operate the Services and cannot be switched off. Used for authentication, session management, and security (including CSRF protection). | Sign-in session, MFA state, security tokens |
| Functional | Remember your choices and preferences to improve your experience. | Region/portal selection, UI preferences |
| Analytics | Help us understand how the Services are used so we can improve them. Used only where permitted. | Usage and performance metrics |
[Attorney review] Confirm the specific analytics provider(s) (if any) and list the actual cookie names, durations, and whether any are third-party.
3. First- and third-party cookies
First-party cookies are set by Solidlio. Some features and integrations may set third-party cookies (for example, our payment processor during checkout). Third-party cookies are governed by the third party’s own privacy and cookie policies.
4. Managing your choices
Most browsers let you block or delete cookies through their settings. Blocking strictly necessary cookies may prevent parts of the Services from working, including signing in. You can usually manage functional and analytics cookies separately in your browser.
5. Consent
Where required by law, we obtain your consent before setting non-essential cookies. You can withdraw consent at any time using your browser controls or any consent tool we provide.
[Attorney review] Confirm whether an EU/UK cookie-consent banner (and a consent-management platform) is required based on the analytics/marketing technologies actually deployed, and add it if so.
6. Relationship to our Privacy Policy
This Cookie Policy supplements our Privacy Policy, which explains how we handle personal information more generally.
7. Contact
Questions about our use of cookies can be sent to support@solidlio.com.
Contact us
Tridacom IT Solutions Inc. — 10215 178 Street NW, Edmonton, Alberta, T5S 1M3, Canada.
Phone: 888-858-4765 · Email: support@solidlio.com