Core Integrations
Production-ready integrations with full configuration and bi-directional sync.
Microsoft 365
Directory sync, calendar integration, shared mailbox routing, and SharePoint document linking.
Azure
Resource inventory across selected subscriptions, resource-group filtering, decommission detection, and cost ingestion.
Microsoft Teams
Adaptive-card notifications routed per channel by purpose â tickets, changes, assets and billing â with delivery history and retry.
QuickBooks Online
Bi-directional entity sync, automated invoice creation, payment tracking, and chart of accounts mapping.
Zabbix
Host discovery with host-group-to-client mapping, alert-to-ticket automation, inbound webhook, and maintenance-window push.
ConnectWise Automate
Device, software, drive and patch inventory mapped per client, alert ingestion, and audited remote commands and scripts.
ScreenConnect
Remote control, wake, message and lock from the asset or the ticket, plus ad-hoc support sessions. Every action audited.
GLPI
Two-way ticket sync plus inbound assets, software, contacts and suppliers, with entity, queue and field mapping.
Webhooks
Outbound webhooks for any event in the system. Build custom integrations with your existing tools.
REST API
Full REST API with OpenAPI documentation. Build anything that the platform UI can do, programmatically.
Microsoft 365 & Azure
Deep, bi-directional integration with the entire Microsoft ecosystem. Not just single sign-on -- full operational data sync.
- Entra ID directory sync with group-to-role mapping
- Calendar integration for scheduling
- Shared mailbox routing for email-to-ticket
- Azure resource inventory and cost tracking
- Per-subscription selection and resource-group filtering
- SharePoint document linking per ticket
QuickBooks Online
Two-way entity synchronization that keeps your financials accurate without manual data entry.
- Customer and vendor entity mapping
- Automated invoice creation from contracts
- Payment status sync and reconciliation
- Chart of accounts mapping
- Sales tax code mapping, applied per invoice line
- AI-powered invoice extraction from PDFs
Monitoring & Migration
Connect your monitoring stack and migrate from legacy tools with structured, validated data transfer.
- Zabbix host and template synchronization
- Alert-to-ticket automation with severity mapping
- GLPI full migration with entity mapping
- Ticket history preservation during migration
- Field mapping configuration for custom data
- Webhook endpoints for any external system
On our roadmap
Integrations we intend to build. These are not available yet, and we don't commit to dates.
ConnectWise
SoonMigration toolkit and bi-directional sync for tickets, companies, and configurations.
Datto
SoonRMM monitoring integration, backup status tracking, and alert-to-ticket automation.
NinjaOne
SoonDevice monitoring, automated ticketing from alerts, and asset inventory sync.
Slack
SoonChannel notifications, slash commands for ticket creation, and status updates.